Imaging Platform Services
Imaging Platform Services
Imaging Platform – Service Support Overview
This document outlines the primary contacts for microscopy training, booking, image analysis, technical issues, and room infrastructure related to the Imaging Platform at reNEW.
🔧 Internal Support Contacts
The following individuals provide direct support for all platform-related inquiries and operational needs:
🧪 Microscope Training & Booking
Microscope training sessions Contact: Jutta Bulkescher Email: [email protected]
Booking rights on PPMS and access to individual microscopes Contact: Jutta Bulkescher Email: [email protected]
🖥️ Image Analysis Workstations
Analysis workstation access and setup Contact: Antonios Georgantzoglou Email: [email protected]
Image analysis training and guidance Contact: Antonios Georgantzoglou Email: [email protected]
Technical issues with analysis workstations Contact: Antonios Georgantzoglou Email: [email protected]
🔬 Microscope Technical Support
Hardware or software issues with microscopes Contact: Jutta Bulkescher Email: [email protected]
🧰 Room & Facility Issues (Room 10.5)
Environmental issues (air conditioning, ventilation, lighting, water leakage, door access, etc.) Contact: Lab Management (reNEW) Email: [email protected]
🔐 Access & Network Connectivity
Access problems with PPMS booking on microscopes Contact: Sen Li Email: [email protected]
Access to network drives from microscope stations Contact: Sen Li Email: [email protected]
General network connectivity problems in the facility Contact: Omar Khalidan Email: [email protected]
🧑🔧 External Technical Support (Vendors & Manufacturers)
For equipment-specific technical support, the following company representatives are your point of contact:
Leica / Viventis Contact: Martin Weiss Nielsen Email: [email protected]
Nikon Contact: Michael Bak Email: [email protected]
Phenix Contact: John Adler Petersen Email: [email protected]
Zeiss Contact: Jesper Kielsgaard Email: [email protected]
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