> For the complete documentation index, see [llms.txt](https://data-champions.renew-platforms.dk/renew-data-champions/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://data-champions.renew-platforms.dk/renew-data-champions/microscopy-resources/what-is-elixir.md).

# Imaging Platform Services

## **Imaging Platform – Service Support Overview**

This document outlines the primary contacts for **microscopy training**, **booking**, **image analysis**, **technical issues**, and **room infrastructure** related to the Imaging Platform at reNEW.

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## 🔧 **Internal Support Contacts**

The following individuals provide direct support for all platform-related inquiries and operational needs:

### 🧪 **Microscope Training & Booking**

* **Microscope training sessions**\
  *Contact:* **Jutta Bulkescher**\
  *Email:* <jutta.bulkescher@sund.ku.dk>
* **Booking rights on PPMS** and **access to individual microscopes**\
  *Contact:* **Jutta Bulkescher**\
  *Email:* <jutta.bulkescher@sund.ku.dk>

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### 🖥️ **Image Analysis Workstations**

* **Analysis workstation access and setup**\
  *Contact:* **Antonios Georgantzoglou**\
  *Email:* <antonios.georgantzoglou@sund.ku.dk>
* **Image analysis training and guidance**\
  *Contact:* **Antonios Georgantzoglou**\
  *Email:* <antonios.georgantzoglou@sund.ku.dk>
* **Technical issues with analysis workstations**\
  *Contact:* **Antonios Georgantzoglou**\
  *Email:* <antonios.georgantzoglou@sund.ku.dk>

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### 🔬 **Microscope Technical Support**

* **Hardware or software issues with microscopes**\
  *Contact:* **Jutta Bulkescher**\
  *Email:* <jutta.bulkescher@sund.ku.dk>

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### 🧰 **Room & Facility Issues (Room 10.5)**

* **Environmental issues** (air conditioning, ventilation, lighting, water leakage, door access, etc.)\
  *Contact:* **Lab Management (reNEW)**\
  *Email:* <renew_labmanagement@sund.ku.dk>

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### 🔐 **Access & Network Connectivity**

* **Access problems with PPMS booking on microscopes**\
  *Contact:* **Sen Li**\
  *Email:* <sen.li@sund.ku.dk>
* **Access to network drives from microscope stations**\
  *Contact:* **Sen Li**\
  *Email:* <sen.li@sund.ku.dk>
* **General network connectivity problems in the facility**\
  *Contact:* **Omar Khalidan**\
  *Email:* <omar.khalidan@sund.ku.dk>

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## 🧑‍🔧 **External Technical Support (Vendors & Manufacturers)**

For equipment-specific technical support, the following company representatives are your point of contact:

* **Leica / Viventis**\
  *Contact:* **Martin Weiss Nielsen**\
  *Email:* <manie@triolab.dk>
* **Nikon**\
  *Contact:* **Michael Bak**\
  *Email:* <michael.bak@ramcon.dk>
* **Phenix**\
  *Contact:* **John Adler Petersen**\
  *Email:* <johnadler.petersen@revvity.com>
* **Zeiss**\
  *Contact:* **Jesper Kielsgaard**\
  *Email:* <jesper.kielsgaard@zeiss.com>