Imaging Platform Services

Imaging Platform Services

Imaging Platform – Service Support Overview

This document outlines the primary contacts for microscopy training, booking, image analysis, technical issues, and room infrastructure related to the Imaging Platform at reNEW.

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🔧 Internal Support Contacts

The following individuals provide direct support for all platform-related inquiries and operational needs:

🧪 Microscope Training & Booking

• Microscope training sessions Contact: Jutta Bulkescher Email: [email protected]

• Booking rights on PPMS and access to individual microscopes Contact: Jutta Bulkescher Email: [email protected]

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🖥️ Image Analysis Workstations

• Analysis workstation access and setup Contact: Antonios Georgantzoglou Email: [email protected]

• Image analysis training and guidance Contact: Antonios Georgantzoglou Email: [email protected]

• Technical issues with analysis workstations Contact: Antonios Georgantzoglou Email: [email protected]

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🔬 Microscope Technical Support

• Hardware or software issues with microscopes Contact: Jutta Bulkescher Email: [email protected]

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🧰 Room & Facility Issues (Room 10.5)

• Environmental issues (air conditioning, ventilation, lighting, water leakage, door access, etc.) Contact: Lab Management (reNEW) Email: [email protected]

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🔐 Access & Network Connectivity

• Access problems with PPMS booking on microscopes Contact: Sen Li Email: [email protected]

• Access to network drives from microscope stations Contact: Sen Li Email: [email protected]

• General network connectivity problems in the facility Contact: Omar Khalidan Email: [email protected]

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🧑‍🔧 External Technical Support (Vendors & Manufacturers)

For equipment-specific technical support, the following company representatives are your point of contact:

• Leica / Viventis Contact: Martin Weiss Nielsen Email: [email protected]

• Nikon Contact: Michael Bak Email: [email protected]

• Phenix Contact: John Adler Petersen Email: [email protected]

• Zeiss Contact: Jesper Kielsgaard Email: [email protected]